Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the website, mobile applications, software, and services provided by QuickZaps Business Solution Private Limited("QuickZaps", "Company", "we", "our", "us"). By accessing or using our platform, you agree to be legally bound by these Terms.

If you do not agree with these Terms, you must not use our services.

1. Introduction

QuickZaps provides a digital platform that enables users, retailers, distributors, and partners to perform financial and utility-related transactions including, but not limited to, bill payments, mobile/DTH recharges, insurance services, travel bookings, and other digital services.

The services are provided on an "as available" and "as is" basis, subject to availability of third-party banking, network, and service provider systems.

2. Eligibility

By using our services, you confirm that:

• You are at least 18 years of age
• You are legally competent to enter into contracts
• All information provided by you is true and accurate

We reserve the right to refuse service, suspend accounts, or terminate access if eligibility criteria are not met.

3. User Account & Registration

Users may be required to register and create an account. You agree to maintain confidentiality of login credentials, be responsible for all activities under your account, and notify us immediately of unauthorized access. The Company is not liable for losses due to unauthorized account usage caused by user negligence.

4. Services Offered

QuickZaps facilitates digital transactions but does not operate as a bank. We act as an intermediary between users and financial/service institutions. We do not guarantee uninterrupted, error-free, or timely services. Transaction completion depends on banks, telecom operators, billers, and other third-party systems.

5. User Conduct

You agree not to:

• Use the platform for illegal or fraudulent purposes
• Attempt to hack, reverse engineer, or disrupt systems
• Submit false, misleading, or harmful information
• Violate any applicable laws or regulations

Violation may lead to account suspension, termination, and legal action.

6. Transaction Responsibility

Users are solely responsible for verifying beneficiary details before transactions, ensuring sufficient funds, and providing accurate transaction information. QuickZaps is not liable for incorrect transfers made due to user error.

7. Commissions & Settlements

Retailers/distributors may earn commissions as per company policy. Commission structures may change without prior notice. Settlement timelines depend on partner banks and networks.

8. Refunds & Reversals

Refunds or reversals are subject to approval from partner banks or service providers and technical verification of failed transactions. Refund timelines vary and may take several working days.

9. Intellectual Property

All content, logos, trademarks, designs, and software on the platform are the property of QuickZaps. Users may not copy, reproduce, or distribute content without written permission.

10. Use of Content

All logos, brands, marks, headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing on this site, except as otherwise noted, are properties either owned or used under licence by QuickZaps and/or its associate entities. The use of these properties or any other content on this site, except as provided in these Terms, is strictly prohibited. You may not sell or modify the content of this website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without our written permission.

11. Security Rules

Visitors are prohibited from violating or attempting to violate the security of the website, including, without limitation:

• Accessing data not intended for such user or logging into a server or account which the user is not authorised to access
• Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation
• Attempting to interfere with service to any user, host or network, including via means of submitting a virus, overloading, flooding, mail bombing, or crashing
• Sending unsolicited electronic mail, including promotions and/or advertising of products or services

Violations of system or network security may result in civil or criminal liability.

12. General Rules

Visitors may not use the website in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law, (b) in a manner that will infringe intellectual property rights or violate the privacy of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.

13. Limitation of Liability

To the maximum extent permitted by law, QuickZaps shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, resulting from the use or inability to use the service, or resulting from any goods, data, information, or services purchased or obtained through the service, or resulting from unauthorized access to or alteration of user's transmissions or data.

QuickZaps shall not be liable for any damages arising from interruption, suspension, or termination of service, whether such interruption was justified or not, negligent or intentional, inadvertent or advertent.

14. Indemnification

You agree to indemnify and hold harmless QuickZaps, its officers, directors, employees and agents from and against any claims, actions, demands, liabilities, losses, and damages arising from your use of the platform or breach of these Terms.

15. Disclaimer of Consequential Damages

In no event shall QuickZaps or any associated parties be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data) resulting from the use or inability to use the website, whether based on warranty, contract, tort, or any other legal theory.

16. Third-Party Links & Services

Our platform may include services or links from third parties. We are not responsible for their performance, accuracy, or privacy practices.

17. Suspension & Termination

We may suspend or terminate accounts without prior notice if fraudulent activity is detected, laws or these Terms are violated, or risk to platform security is identified.

18. Force Majeure

We are not responsible for service interruptions caused by events beyond our control including natural disasters, government actions, or technical failures of third parties.

19. Governing Law

These Terms are governed by the laws of India. Disputes shall be subject to the jurisdiction of courts in Noida/Gautam Buddh Nagar, Uttar Pradesh.

20. Changes to Terms

We may update these Terms at any time. Continued use of services implies acceptance of revised Terms.

Contact Information

QuickZaps Business Solution Private Limited
Email: support@quickzaps.co
Address: 929 Bhutani Alphathum, Sector 90, Noida, Uttar Pradesh
Phone: +91 979-995-1484