Grievance Redressal

Grievance Redressal Mechanism

QuickZaps Business Solution Private Limited is committed to addressing all customer grievances in a fair, transparent, and timely manner. If you have any complaints or concerns regarding our services, transactions, or platform experience, please reach out to us through the channels below.

How to File a Grievance

You may file a grievance through any of the following methods:

• Email: support@quickzaps.co
• Phone: +91 979-995-1484
• Mail: Grievance Officer, QuickZaps Business Solution Private Limited, 929 Bhutani Alphathum, Sector 90, Noida, Uttar Pradesh

Resolution Timeline

We aim to acknowledge all grievances within 24 hours and resolve them within 7-15 working days, depending on the nature and complexity of the issue. If additional time is required, we will keep you informed of the progress.

Escalation

If you are not satisfied with the resolution provided, you may escalate your concern to the Grievance Officer at contact@quickzaps.co with the reference number of your original complaint.