Privacy Policy

QuickZaps Business Solution Private Limited ("QuickZaps", "Company", "we", "our", or "us") recognizes the importance of maintaining the privacy, confidentiality, integrity, and security of personal and engagement-related information of all users who access our website, mobile applications, and services. This Privacy Policy describes how we collect, use, store, process, share, and protect your information when you interact with our digital platforms.

By accessing or using our website, applications, or services, you consent to the collection and use of information in accordance with this Privacy Policy.

1. Our Commitment to Data Protection

User trust and data security form a fundamental part of our service offerings. We are committed to protecting user information against unauthorized access, misuse, loss, alteration, or disclosure. Our systems, procedures, and internal controls are designed to meet evolving industry security standards and regulatory requirements applicable to rewards and loyalty solutions.

2. Information We Collect

A. Personal Identification Information

• Full name
• Mobile number
• Email address
• Residential or business address
• Date of birth (where required)
• Identity proof and verification documentation (such as Aadhaar, PAN, or other government-issued IDs, where applicable)

B. Account & Registration Information

• Login credentials
• Device identification details
• Location data (where required for campaign validation)
• Business details (for brands, channel partners, or corporate clients)

C. Rewards & Engagement Information

• Reward points balance and redemption history
• Campaign participation records (scratch-to-win, cashback, gamification)
• Loyalty tier and engagement metrics
• Voucher and coupon usage data
• Incentive payout and settlement records

D. Technical & Usage Information

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• App crash logs and system activity

E. Communication Data

• Support tickets
• Emails and customer service interactions
• Feedback and complaint submissions

3. Use of Information

We use the collected information for purposes including, but not limited to:

• Providing and maintaining our rewards and loyalty services
• Processing reward points, cashback, and incentive settlements
• Managing loyalty programs and campaign participation
• Fraud detection and prevention in reward campaigns
• Monitoring system performance and security
• Improving user experience, engagement metrics, and service quality
• Sending campaign notifications, reward alerts, and service updates
• Complying with legal and regulatory obligations

We do not sell, rent, or lease personal data or engagement history to any third party for commercial marketing purposes.

4. Sharing and Disclosure of Information

We may share user information only in limited and necessary circumstances:

• With brand partners and corporate clients for campaign execution and reward fulfillment
• With regulatory authorities, law enforcement, or government agencies when required by law
• With service providers assisting in hosting, analytics, communication, or technology infrastructure
• With fraud prevention agencies for risk management

5. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to enhance performance, remember preferences, and analyze user behavior. Users may disable cookies via browser settings; however, certain website features may not function properly without them.

6. Data Security Measures

• Data encryption
• Secure servers and firewalls
• Multi-layer authentication controls
• Restricted internal access to sensitive data
• Regular security audits and monitoring

While we strive to protect information, no system can guarantee absolute security.

7. Data Retention

We retain personal and engagement-related information as long as necessary to provide services, meet legal, regulatory, tax, and audit requirements, and prevent fraud and misuse. After the retention period, data may be securely deleted or anonymized.

8. User Rights

Subject to legal requirements, users may request to:

• Access their personal information
• Correct inaccurate data
• Request account deletion
• Withdraw consent where applicable

Requests can be made via our official support channels.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

10. Children's Privacy

Our services are intended only for individuals above 18 years of age. We do not knowingly collect data from minors.

11. Legal Disclosure

We may disclose user information if required to comply with legal processes, enforce our terms, or protect rights, property, or safety of the Company, users, or the public.

12. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Us

QuickZaps Business Solution Private Limited
Email: info@quickzaps.in
Address: 929 Bhutani Alphathum, Sector 90, Noida, Uttar Pradesh
Phone: +91 979-995-1484